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Ticket Information

Ticket ID
473602
Subject
Fullback image on home page 1 theme option does not show up
Priority
Medium
Department
Sales
09/14/2012 (21:55)
Sam Barrow Staff

Monique,

The fallback should only show up on tablets/phones. Have you tried them there?
09/12/2012 (23:19)
<[email protected]>Hi, squidix,

Thanks for your reply. You mentioned "Have you set a fallback image for
home page 1 in the theme options?" for responsive design with home page 1
theme option.

Here is what I do:
On "Appearance --> theme option -> home page 1", I added a slide to "Slider
Fullback Image". On "OnebyOne Makeup", I commented out (removed) your
original four onebyone slides, click on "Save changes". The result is: the
fullback image I added does not show up on the home page.

See our website: http://tk.wideskytech.com/

Can you help?

Thank you,
Monique




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Response:

1. Have you set a fallback image for home page 1 in the theme options?

2. We will be doing this with the next update. ETA is Saturday.

3. This is done via the WordPress media system. If you look to the right
when creating a portfolio item, you will see the ability to set a featured
image. This will be the primary image for that item. To add more images,
simply upload them in the WordPress image upload popup, a slideshow will be
created automatically.

4. To add more pages to the left nav, simply create new pages, set the
parent of those pages to your main left nav page, and make sure the
template is set to “Left Nav” as well.


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Question:

I tried to send email to [email protected], but the email delivery is
failed. Can you tell me how to submit ticket?
hi, Contruct Team,

We just purchased your theme:
http://themeforest.net/item/construct-multipurpose-wordpress-theme/2979247The
theme looks awesome, we love it!

But we encounter a few problems, would you please help us in your earliest
convenience?

1. Since it is responsive design, we purchased it for using on iphone,
ipad, or desktop. But after we installed it, and choose “home page 1” as
our home page, it works well on desktop computer. and then we tested it on
iphone or samsung smart phone, the slides do not show up. Instead, it shows
up a small icon with a question mark. You can test our website at:
http://tk.wideskytech.com/ with your iphone or other smart phones. Can you
fix this problem soon? Because we try to launch it soon.

2. The 2 gray round icons on the iphone is not centered well. It is
slightly left. can you make it centered well?

3. On the portfolio, we can add items, but we do know where we can add
images for that item, can you instruct us step by step?

4. On “about us” page, we chose “left nav”. but then we donot know where
(or which file) we can add sub nav? which file or page should we work on to
get some sub nav at the left.

Looking forward your response soon. Monique

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